Overview
This Return Policy outlines the terms and conditions for returns and refunds related to our organic gardening services and information products. We strive to ensure your satisfaction with our content and services.
Digital Content and Information
Since we primarily provide informational content, guides, and educational materials about organic balcony gardening, please note the following:
- Digital guides and downloadable content are generally non-refundable once accessed
- If you experience technical issues accessing content, please contact us for assistance
- We will work with you to resolve any access or technical problems
Consultation Services
If you have purchased consultation services or personalized gardening advice:
- Cancellations made at least 48 hours in advance may be eligible for a full refund
- Cancellations made less than 48 hours in advance may be subject to a cancellation fee
- Completed consultation services are non-refundable
Refund Process
If you are eligible for a refund:
- Contact us within 14 days of purchase to request a refund
- Provide your order number or purchase confirmation
- Explain the reason for your refund request
- Refunds will be processed within 5-10 business days
Exceptions
The following items are not eligible for return or refund:
- Free content and resources
- Content that has been fully accessed or downloaded
- Services that have been completed
Contact for Returns
To initiate a return or request a refund, please contact us at:
Email: contact@whroxxenprozelon.world
Address: 1259 Willow Creek Drive, Austin, TX 78745, United States
Phone: +1 (512) 130-1504
Please include your order number, purchase date, and reason for return in your request.
Policy Updates
We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.